WorkKeys is a valuable tool developed by ACT® to assess essential workplace skills. This assessment not only tests your abilities in Applied Math, Graphic Literacy, and Workplace Documents, but it also clearly measures your job readiness. By understanding how ACT® WorkKeys scoring works—through both Level Scores and Scale Scores—you can better track your progress and earn important credentials. Moreover, achieving higher scores opens doors to better job opportunities and career advancement.
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Understanding WorkKeys Assessments
ACT® WorkKeys is a job skills test created by ACT®. As you can see, this suite of tests measures essential workplace skills across three key areas:
Applied Math tests your ability to use math to solve common work problems. For example, you might need to calculate how much paint is required to cover a wall based on its dimensions or determine the correct amount of materials to order for a project. These tasks are useful in many job settings, from construction to retail.
In Graphic Literacy, you’ll interpret information from charts and diagrams, which is vital for making informed decisions. For instance, you might analyze a bar chart comparing monthly sales to identify trends or spot areas needing improvement. This skill is important in roles like marketing, management, and logistics.
Workplace Documents assesses your ability to read and understand work-related texts. You might be asked to follow written instructions, such as safety protocols or a procedure manual. Employers rely on this skill to ensure you can perform tasks correctly and safely.
Overall, ACT® WorkKeys helps employers decide if you’re ready for the job.

How ACT® WorkKeys Scoring Works
WorkKeys scoring uses two main types: Level Scores and Scale Scores.
Level Scores (3-7) show your performance in each section. The levels range from 3 to 7, with 3 being the lowest and 7 the highest. A higher score means you have stronger skills, which can lead to better job opportunities.
Scale Scores (65-90) track your progress over time. They give a more detailed look at your performance and can help you see improvements as you practice. The ACT® has a number of resources for helping students and test-takers better understand their scale scores.
Both scores are important for understanding your strengths and areas for growth in workplace skills.
ACT® WorkKeys Scoring Levels
WorkKeys test scores reports are detailed and structured. Each test section, such as Applied Math or Workplace Documents, receives a Level Score between 3 and 7:
Level | Significance |
---|---|
3 | Indicates basic skills for straightforward tasks. |
4 | Shows readiness for tasks that require more reasoning. |
5 | Reflects the ability to handle complex, real-world problems. |
6 | Signifies advanced problem-solving and critical thinking skills. |
7 | Represents highly advanced skills suitable for the most challenging tasks. |
National Career Readiness Certificate (NCRC) Levels
These Level Scores are essential for earning the National Career Readiness Certificate (NCRC), a credential widely recognized by employers across various industries. The NCRC demonstrates that you possess the critical skills needed for workplace success.
You’ll earn a Bronze certificate if you score at least Level 3 on all three core tests. This level indicates basic readiness for entry-level jobs, which is often sufficient for roles in repair, customer service, and other positions that require fundamental skills.
A Silver certificate, awarded for scoring at Level 4, demonstrates your ability to handle more complex tasks. Employers value this level in fields like administrative support, manufacturing, and healthcare, where employees must navigate more challenging work environments.
Achieving a Gold certificate by scoring at Level 5 indicates strong skills applicable to a broad range of jobs. Companies in sectors such as finance, logistics, and technical services often look for candidates with this level of proficiency.
Lastly, the Platinum level, reserved for those scoring Level 6 or above, signifies the highest level of workplace skills. This credential is especially valued in industries like engineering, finance, and information technology, where top-tier problem-solving and analytical skills are essential.
The NCRC is recognized by over 25,000 employers nationwide, including major companies like Walmart, CVS Health, and Boeing, who use it to identify candidates with the skills needed to excel in their organizations. Earning a higher-level NCRC can greatly enhance your job opportunities and career advancement, reflecting a solid foundation in essential workplace skills.
How to Check ACT® WorkKeys Scores
To check your WorkKeys scores, follow these steps:
- Access Your Scores: First, log into your MyWorkKeys account. This account is usually set up during the testing process. If your employer arranged the test, they might provide your scores directly.
- Understand the Score Report: Next, review your report. It lists each test you took, along with your Level Scores and Scale Scores. Level Scores, ranging from 3 to 7, show your performance. Meanwhile, Scale Scores, which range from 65 to 90, give a more detailed view of your skill development.
- Review Timing: Typically, your scores become available within a few days after the test.
By carefully examining your score report, you can better assess your strengths and identify areas for improvement. Furthermore, understanding your Level and Scale Scores is essential for planning your next steps, whether applying for jobs or focusing on skill development.
What Are Good WorkKeys Scores?
A “good” WorkKeys score depends on the job requirements and the level of the National Career Readiness Certificate (NCRC) you’re aiming for. Generally, a Level 4 or higher in each section is considered a strong score, qualifying you for the Silver NCRC. This level is often sufficient for clerical positions, administrative roles, or entry-level customer service jobs.
Higher scores open up more advanced job opportunities. For example, achieving a Level 5 qualifies you for the Gold NCRC, indicating that you have the skills needed for supervisory roles, technical positions, or jobs in fields like healthcare and finance, where more complex problem-solving and critical thinking are essential.
If you reach Level 6, earning the Platinum NCRC, you demonstrate highly advanced skills suitable for technical roles in manufacturing, engineering, or IT, where precision and complex decision-making are crucial.
Improving Your WorkKeys Scores

To boost your WorkKeys scores, start by practicing regularly with sample questions, especially in areas where your scores are lower. Begin by breaking down your practice sessions, focusing on one skill area at a time. For example, dedicate a day to Applied Math, another to Graphic Literacy, and another to Workplace Documents. This targeted approach helps you concentrate on improving specific skills without feeling overwhelmed.
Using flashcards can be particularly effective for memorizing key concepts in Workplace Documents, such as common terminology or procedures you might encounter on the test. You can create your own flashcards or use digital tools like Quizlet to reinforce your knowledge.
Additionally, set aside specific study times daily to build your skills steadily. Consistent, short study sessions are often more effective than cramming all at once. Make sure to use official prep resources and study guides to familiarize yourself with the test format, which can reduce test-day anxiety and improve your performance.
Higher scores not only increase your job prospects but also demonstrate to employers that you have the competencies needed for advanced roles. By following these study strategies, you’ll be better prepared to achieve your best possible WorkKeys scores.
Conclusion
Mastering the ACT® WorkKeys assessment can significantly impact your career prospects. By understanding your scores and working to improve them, you can demonstrate to employers that you possess the skills necessary for success. Whether aiming for a Bronze NCRC or striving for Platinum, focusing on targeted practice and preparation is key. Ultimately, a strong WorkKeys score enhances your job readiness and positions you for growth and advancement in your chosen field.
Need help preparing for the ACT® WorkKeys?
Albert has hundreds of ACT® WorkKeys practice questions in Workplace Documents, Applied Math, and Graphic Literacy as well as full-length practice tests to try out.